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Here's a collection of answers to the most common questions. The general section applies to all of our watches. For watch specific questions please select your watch below.


You can return the watch within 30 days without a reason. Simply send us an email to
Please fill out a return request form ( and send it to
Returns within 30 days of purchase will be refunded to the original form of payment. The customer has to send the item in its original packaging to the address provided by the manager from our support team. After receiving and checking the item, the refund will be processed within 10 days. If the watch is under warranty and got defected (non-customer fault), the watch can be repaired at What Watch's costs or replaced with a new watch in some cases.
The warranty period is 1 year.
Recently placed orders can be changed providing they are not yet fulfilled. Please email us at and provide details about the necessary changes
Free delivery is within 5-7 business days. For some countries, the delivery period may be different - please consult with the manager from our support team Express delivery is available for an extra fee.
We ship our watches free of charge for all orders over 100 Euros. Please note that if you live outside of the EU or the USA, additional import charges may apply. We recommend checking the import charges for your country before placing an order.
We have three warehouses we can ship from: the Netherlands and Austria for Europe orders, and Hong Kong for the rest of the world.
You will receive an email notification along with the invoice as soon as you place the order, as well as when the order is fulfilled.
You will receive an email with the delivery information once the order has shipped.
Orders can be paid either with a credit card, or by PayPal.


"iOS – iPhone 4S and above using iOS 9 and above Android – Smartphones using Android 5.0 and above with Bluetooth 4.0 (Low Energy) Technology support – GATT profile 2 support is required."
You can turn Bluetooth off through the Calendar Watch App (activating the Airplane mode function) and then re-enable it again by simply triple-tapping the watch face.
The water resistance is 5 ATM.
"Open the App, go to the “MY WATCH” screen and then to the CALIBRATE section. Enter the current position of the hands on your watch. The watch will then automatically rotate the hands to synchronize with the time on your smartphone. Please note that the watch hands will pause during this calibration process. "
The philosophy behind the Calendar Watch is that ‘less is more’ and as such, we deliberately have not included meeting details on the watch face.
For an instant update from your phone to the watch, simply triple-tap it. This will pull the data across immediately.
As soon as the phone gets signal and adjusts itself, the watch will follow automatically.
"Yes. Only new events will be unable to sync to the watch. Other than that everything will function as normal, your schedule will remain visible and correct as per the last time the phone and watch were synced. In fact the Calendar Watch holds your schedule for 48 hours, so if your phone died you would still have 2 days’ worth of your schedule with you."


Some of our watches are connectable with your Android or Apple smartphone through the respective app. Find the download links below.


Calendar Watch

Watch our How-To videos for an easier setup of your Calendar Watch and a better understanding its functionality.


Download the manual to ensure the proper care for your product. The manual also contains the Warranty and Return Policy conditions.

Terms & Conditions

Download our terms and conditions below.